Microsoft Social Engagement
In Dynamics 365, you can get powerful social insights by connecting Dynamics 365 to Social Engagement. Social Engagement puts social media at the fingertips of your sales teams, customer service agents, and everyone across the organisation.
Integrate Social Engagement with Dynamics 365
The easy-to-understand widgets provide insights and help you understand what your customers or prospects are saying about your products, brands, and services. Identify any issues or compliments that are mentioned about your products or services on social media.